Terms & Conditions

As a retailer of H. Skjalm P. we offer you:
Personal contact person
Newsletters for inspiration and campaignes
Material for press
Log in to our BtB webshop 
Invitations to events and showroom in Copenhagen

H. Skjalm P. can also help you with:
Private label products
Company presents

Contact and order:
Mail: wholesale@hskjalmp.com
Web: www.hskjalmp.dk/pages/btb-webshop Phone.: 3311 8200 | #4

SHOWROOM: 
Nikolaj Plads 11, 1.th.,
1067 Copenhagen K
Send an email or call us for booking.
Opening hours: Monday – Friday: 9:00–15:30


SHIPPING
Orders under 100€ will get a processing fee of 10€.   
H. Skjalm P. reserves the right to partial delivery backorders. Backorders will be delivered immediately when the items are back in stock. Shipping is calculated on weight / size of the shipment. Prices are regulated with our couriers’ prices.
Shipping will always be added when the order is packed and ready for shipment. 


PAYMENT

All customers must pay in advance. If we do not receive your payment within 14 days after the order is packed we reserve the right to cancel the order.

DELIVERY
Our partners are GLS and Dachser who deliver around the world. If you want to pick up your goods yourself, the address is:
H. Skjalm P. lager
Ringer 17B

2605 Brøndby 

Contact the warehouse:
Phone: 93 91 82 00
Mail: lager@hskjalmp.com


RETURN
If you wish to return an item/order, please contact the office: wholesale@hskjalmp.com  before sending the item back. We might want it sent directly to the office or to the warehouse.


GENERAL RESERVATIONS
We reserve the right to: Errors when typing, sold out items, tax changes, price increases from suppliers. We make reservations for sold-out items, but of course notify if an item is sold out  immediately after receiving the order.


COMPLAINTS
Complaints must, in order to be valid, be reported within 8 days of recieving the item. Send your complaint to your contact person or wholesale@hskjalmp.com.

SOCIAL MEDIA
As a customer with us, you will automatically be set up to receive our newsletters. Feel free to follow us on instagram (hskjalmp_btb).